Shipping Policy
Shipping Policy
Thank you for shopping with Serenor Home. We want to make sure your order arrives safely and on time. Please read our shipping policy carefully.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
We currently ship within the United States. Estimated delivery times are:
- Standard Shipping: 5–15 business days
- Expedited Shipping: 3–7 business days (where available)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high-demand periods.
Shipping Rates
- Free shipping on all orders over $50
- A flat shipping fee applies to orders under $50 — calculated at checkout
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.
Questions?
If you have any questions about your shipment, please contact us and we'll be happy to help.